Support
Need a hand with GameTrack? We're happy to help.
Get in touch
The fastest way to reach us is by email. Send us your question — along with your device and iOS version if it's a bug — and we'll get back to you as soon as we can.
Frequently asked questions
Many common questions are answered below. You can also find these on the home page.
Which platforms is the app available on?
The app is available for iPhone on the App Store, with iPad support included. Your data syncs automatically across your devices via iCloud.
How much does the app cost?
Download the app from the App Store and start tracking your games right away. There are no ads interrupting your experience.
Do you support all my games and consoles?
You can add games from any platform — PC, PlayStation, Xbox, Nintendo Switch, and mobile. We pull in cover art and metadata automatically, and you can always add custom entries.
How does goal tracking work?
Create a goal such as “Play 10 hours this week” or “Finish 3 games this month.” As you log play sessions, your progress updates in real time with reminders to keep you on pace.
Is my data private and secure?
Absolutely. Your library, notes, and reviews are private to your account and encrypted in transit. You can export or delete your data at any time.
Can I use the app offline?
Yes. You can log sessions and browse your library offline. Everything syncs automatically the next time you reconnect.